Quest Patient Billing Redesign
UX Research & Discovery
UX/UI Design
Quest Diagnostics
UX Support & UI Design
Revenue Cycle Management Software
for Oncology Practices
UX Support & UI Design
Case Study: Enterprise Navigation
An overview of the research & thinking for the design and information architecture of navigational structure within an enterprise patient management platform.
Patient Notes & Attachments
A process document of the research process and design for how a patient service representative can best capture notes and attachments for patients.